Enterprise AI Infrastructure

The Agentic
Reference Architecture

A comprehensive framework for building, deploying, and orchestrating AI agents at enterprise scale. Define the infrastructure layer that powers the next generation of intelligent systems.

Building Blocks of Agentic Systems

Ten core components form the foundation of enterprise-grade AI agent infrastructure

MCP Servers & Gateways

MCP is an open standard that defines how AI agents communicate with external tools, data sources, and services. MCP Servers bridge AI models to enterprise systems, while MCP Gateways provide centralized control, security, and intelligent routing across all connected servers.

  • Standardized Tool Integration Universal protocol connecting AI agents to any tool, service, or data source
  • Unified Access Control Centralized authentication, authorization, and rate limiting across all servers
  • Intelligent Request Routing Route requests based on capability, load, and latency with automatic server discovery
  • Security & Observability Real-time security scanning, response caching, and comprehensive audit trails
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The Connectivity Layer

MCP Servers provide the connectivity that transforms AI models into capable agents. MCP Gateways act as intelligent routers, providing unified control, protocol translation, and enterprise-grade security across your entire agentic architecture.

Agent Catalog

The Agent Catalog serves as a centralized registry for discovering, deploying, and managing AI agents within an organization. It provides a curated marketplace of pre-built agents alongside custom agent definitions.

  • Agent Discovery Search and browse agents by capability, domain, or use case
  • Version Management Track versions and manage updates across deployments
  • Access Control Role-based access control for agent deployment and usage
  • Analytics & Insights Usage metrics and performance analytics for deployed agents
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Central Agent Registry

The Agent Catalog is essential for organizations looking to scale their agent deployments while maintaining governance and control. It's your single source of truth for all agents.

LLM / Model Gateway

LLM Gateways provide a unified interface for accessing multiple AI models from various providers. They act as a critical abstraction layer enabling organizations to leverage the best models while maintaining consistency and control.

  • Model Abstraction Unified API across OpenAI, Anthropic, Google, and more
  • Intelligent Routing Automatic model selection based on task, cost, or latency
  • Rate Limiting & Quotas Enterprise-grade traffic management and cost control
  • Audit & Compliance Complete logging of all model interactions for compliance
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Production-Ready AI

LLM Gateways are essential for production AI deployments, providing the reliability, security, and observability required by enterprise applications. Scale with confidence.

Agent Frameworks

Agent Frameworks like LangChain, Letta, CrewAI, and AutoGen provide the development tools and abstractions needed to build sophisticated AI agents. They offer advanced capabilities for memory management, retrieval-augmented generation, evaluation, and debugging.

  • Advanced Memory Systems Sophisticated short-term and long-term memory management for context retention across conversations
  • RAG Integration Built-in retrieval-augmented generation for grounding agents in your knowledge bases and documents
  • Evaluation & Testing Comprehensive evaluation tools for measuring agent performance, accuracy, and reliability
  • Debugging & Observability Step-through debugging, tracing, and visualization tools for understanding agent behavior
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Build Smarter Agents

Agent frameworks accelerate development by providing battle-tested patterns for memory, reasoning, and tool use. Choose the framework that fits your use case—from simple chains to complex multi-agent orchestration.

Self-Service Agent Creation

Conversational platforms that empower business users, analysts, and domain experts to build, test, and deploy AI agents simply by describing what they need. Just talk or type your requirements, have a conversation with the agent builder, and watch your agent come to life—no coding required.

  • Conversational Agent Builder Describe your agent's purpose, capabilities, and workflows in natural language—the platform handles the rest
  • Template Library Pre-built agent templates for common use cases—customer support, data analysis, document processing, and more
  • Natural Language Definition Describe agent behavior in plain English and let the platform generate the underlying configuration and logic
  • Built-in Guardrails Governance controls, approval workflows, and compliance checks embedded in the creation process
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Agents for Everyone

Self-service platforms unlock the long tail of agent use cases by enabling domain experts to create agents themselves. Reduce the bottleneck on engineering teams while ensuring every agent meets organizational standards for security and quality.

Enterprise Context Fabric

The "World Model" for your AI agent workforce. Just as employees need onboarding and company updates to function effectively, agents need a centralized source of truth about the organization—its structure, priorities, and current events.

  • Structural Knowledge Graph Maps organizational entities and relationships: org charts, products, locations, and customer segments with inference capabilities
  • Strategic Directives Layer Current OKRs, brand voice, and risk policies act as "system prompt overlays" that bias agent decision-making
  • Temporal Event Ledger Real-time business events (contracts won, leadership changes, market shifts) with automatic expiration of stale data
  • GraphRAG Context Injection Enriches agent prompts with relevant organizational context while respecting security clearance and data classification
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Solving the Siloed Agent Problem

Without shared context, your Sales Agent doesn't know that Support is handling a massive outage for the same customer. The Context Fabric bridges this gap—enabling semantic disambiguation (knowing which "Mike" to email) and ensuring every agent operates with the full organizational intelligence.

Authorization Fabric

Policy-Based Access Control (PBAC) for dynamic, context-aware authorization decisions. The Authorization Fabric ensures every agent action is evaluated, gated, and audited in real-time to maintain security and compliance.

  • Policy Decision Point Evaluates access requests against policies considering identity, context, resource sensitivity, and real-time risk signals
  • Policy Enforcement Intercepts and gates every agent action—blocking PII exposure, unauthorized data access, or scope violations in real-time
  • Context-Aware Decisions Dynamic authorization that adapts based on user identity, resource classification, and environmental risk factors
  • Real-Time Risk Assessment Continuous evaluation of risk signals to detect and prevent security threats before they materialize
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Zero-Trust Agent Security

The Authorization Fabric is the security backbone of agentic systems, ensuring that every action is verified, every access is justified, and every interaction is compliant. Build trust through continuous verification.

Integrated Architecture Bundle

The Agent Mesh

The Agent Mesh is a distributed networking layer that bundles and integrates the core architectural components together. It enables seamless communication, coordination, and collaboration between AI agents across organizational boundaries.

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Service Discovery
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Intelligent Routing
Load Balancing
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Fault Tolerance
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Cross-Domain Communication
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Secure Protocols
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Observability & Feedback Loops

Comprehensive observability infrastructure for understanding agent behavior, performance, and outcomes. Feedback loops enable continuous improvement through user signals, automated evaluation, and runtime telemetry.

  • Distributed Tracing End-to-end visibility into agent execution paths, tool calls, and reasoning chains across systems
  • Real-Time Metrics Latency, token usage, cost tracking, success rates, and custom business KPIs with alerting
  • Feedback Collection User ratings, corrections, and implicit signals captured to improve agent quality over time
  • Automated Evaluation Continuous quality assessment through LLM-as-judge, regression testing, and A/B experimentation
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See Everything, Improve Continuously

Observability transforms agent deployments from black boxes into transparent systems. Feedback loops close the gap between agent behavior and user expectations, enabling data-driven optimization and rapid iteration.

Human-Agent Interfaces

The touchpoints where humans interact with AI agents—from conversational chat interfaces to task management dashboards. Well-designed interfaces bridge the gap between agent capabilities and user needs.

  • Chat & Conversational UI Natural language interfaces with rich message formatting, file sharing, and context persistence
  • Agent Inboxes & Task Queues Review, approve, or redirect agent-generated work with prioritization and assignment workflows
  • Voice & Multimodal IO Speech-to-text, text-to-speech, and visual inputs enabling hands-free and accessible interactions
  • Human-in-the-Loop Controls Approval gates, escalation paths, and intervention points for sensitive or high-stakes operations
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Where Humans Meet Agents

Effective interfaces make agent capabilities accessible and trustworthy. From simple chat to sophisticated dashboards, the interface layer determines how naturally users can collaborate with AI agents to accomplish their goals.

The Complete Agentic Stack

These architectural components work in concert to enable enterprise-grade AI agent deployments

The Agentic Architecture provides a blueprint for organizations building intelligent systems at scale. MCP Servers & Gateways establish connectivity, the Agent Catalog organizes and governs agent assets, and LLM Gateways provide unified model access with enterprise controls.

Agent Frameworks accelerate development with sophisticated tooling for memory, RAG, and evaluation. Self-Service Agent Creation democratizes agent building through conversational interfaces. The Enterprise Context Fabric provides shared organizational intelligence, while the Authorization Fabric enforces security through policy-based access control. The Agent Mesh enables seamless multi-agent coordination across boundaries.

Observability & Feedback Loops provide visibility and continuous improvement, and Human-Agent Interfaces ensure that users can effectively collaborate with AI agents. Together, these components form a cohesive foundation for the next generation of intelligent enterprise systems.